IN OUR QUEST FOR EXCELLENCE, AND TO SHOWCASE THE HIGHEST STANDARDS AND QUALITY, WE ARE PLEASED TO ANNOUNCE THAT WE ARE NOW ISO 9001:2015 CERTIFIED
OUR QUALITY POLICY STATEMENT
At E Roy Naturals, we are committed to delivering exceptional quality in every product. We strive to exceed customer expectations through continuous improvement, innovation, and the highest standards of integrity and professionalism
EROY Naturals will achieve this by:
Ensuring that the organization strives to enhance overall customer satisfaction and feedback in order to meet customer demand.
Engaging regulatory bodies to ensure compliance with all relevant domestic and international laws.
Ensuring that, in order to receive timely product delivery, all interested parties are appropriately recognized and have their needs met.
Periodic evaluation of procedures and enhancements to maintain pace with evolving client needs and market dynamics.
Ensuring that all staff receive the proper training and development programs to guarantee that their competencies are developed for the tasks at hand through online coaching, classroom instruction, and assessment.
Ensuring that, in order to achieve overall quality, roles and duties are clearly defined for each employee.
Purchasing high-quality raw materials to support quality assurance through appropriate planning is crucial.
Monitoring and providing feedback on a regular basis to suppliers will ensure the longevity of positive and dedicated relationships
Adhering to a mission and vision statements that are well-defined and matched with goals in order to provide a framework for ongoing development.
Confirming management's commitment to tracking and evaluating the QMS's performance through an audit;
Maintaining the quality policy's relevance and efficacy by conducting periodic reviews.